Privacy Policy

Last Updated: January 1, 2006

 

By registering your details with us, you confirm that you have read, understood and agree to the provisions of this Privacy Policy and to our Terms of Service. This privacy statement discloses the privacy practices for ezinspections.com

 

If you have questions or concerns regarding this statement, you should first contact inquiry@harmonisoft.com.

 

Table of Contents

 

1. 

What is ezInspections.com, and why is my information needed?

 

 

2.

What information does Harmonisoft gather/track and how is it used?

 

 

3.

With whom does Harmonisoft share the information?

 

 

4.

How can I review, correct and update my personal information?

 

 

5.

How does Harmonisoft protect my information from loss, misuse or alteration?

 

 

6.

Whom can I ask if I have additional questions?

 

From time to time, Harmonisoft may introduce new products and services. To the extent that these new products and services affect this policy, this policy will be updated.


1. What is ezinspections.com and why is my information needed?

 

ezInspections.com provides the registered user software services to advertise, manage, deploy and complete field inspections on your handheld devices and over the internet. Harmonisoft makes the ezinspections.com service available under a number of different subscription plans. Because ezinspections.com is Web based, it requires the use of first and last names, a valid email address, a login, and a password. Therefore, at a minimum, we require such necessary information during the registration process. We also collect a billing address and a valid credit card to process payment for paid services when user makes the upgrade.

 


2. What information does Harmonisoft gather/track and how is it used?

 

PERSONAL INFORMATION: Because of the nature of our product, we must collect personal information from users during the registration process, including first and last names, an email address, a login and a password. Your email address may be used to send you periodic newsletters from Harmonisoft, ezinspections.com, but only upon your express consent. For paid services only, we also collect a billing address and a valid credit card to process payment. You only enter these when you upgrade to paid services. We use the information collected to deliver services, process payments, communicate with you about orders, products and services and to update our records and generally maintain your accounts with us.

 

Because of our commitment to present the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records indefinitely./span>

 

PARTNERS: In some cases we provide services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. We will notify you on the co-branded registration pages at the time you create your account who is collecting the information or receiving the information, and whose privacy statement governs the information through such a co-branded offering. If you are registered with Harmonisoft through a partnership and you request to opt out, we will provide your email address to the partner so that we can process your request and discontinue sending you any future marketing communications or third-party promotional information.

 

SECURITY INFORMATION: Harmonisoft also collects certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain name, and access times of the handheld devices that have the ezinspections client software downloaded and installed. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.

 

SESSION RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible at ezInspections.com.

 

COOKIES: A cookie is a small data file that certain Web sites write to your hard drive when you visit them. We use cookies to track user traffic patterns and hold certain registration information. When registering at Harmonisoft sites, we use cookies to store unique, randomly assigned user IDs that we generate for administrative purposes. These cookies enable you to enter the Harmonisoft sites without having to log on each time. We do not store passwords or any personally identifiable information about you in the cookies.


3. With whom does Harmonisoft share the information?

 

Harmonisoft products and services by necessity require us to provide some of your information to third parties. To the extent such disclosure is necessary, we will notify you of the specific information disclosed. ezInspections.com employs other companies and individuals to assist us in performing certain functions on our behalf. Examples include sending postal mail and email on behalf of ezInspections.com, processing credit card payments for paid services, analyzing data and providing marketing assistance. They only have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in strict accordance with this Privacy Policy.

Harmonisoft will never voluntarily share personally identifiable information with any third party without the user's express consent or unless compelled by applicable state and federal laws. Harmonisoft will not sell or rent users' personal identifiable information to any third party without the users' express consent. Harmonisoft also will not share with third parties any confidential information regarding mortgages and/or mortgagors unless compelled by applicable state and federal laws.

Harmonisoft does not control the practices of our affiliates. If you have questions about how affiliates use the information gathered when you link to them, please read their privacy policies.


4. How can I review, correct and update my personal information?

 

If you wish to change your personal information, go to your My Account page where you can change your user name, email address and password and update your credit card information. You can also change your email subscription status to receive our newsletter, email marketing communications and third-party promotions administered by Harmonisoft. Please contact us at service@harmonisoft.com?inquiry@harmonisoft.com if you need assistance in updating your information.

 

5. How does Harmonisoft protect my information from loss, misuse or alteration?

 

Harmonisoft uses industry standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer).

 

Furthermore, Harmonisoft is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password. For information on how to do this, please see section 4 above (How can I review, correct and update my personal information?)

 


6. Whom can I ask if I have additional questions?

 

For additional inquiries about the privacy of your information, you can contact Harmonisoft via email at inquiry@harmonisoft.com. To reach our Customer Care department, you may contact us at service@harmonisoft.com.